Flanders Brake & Alignment

Kaylah Rivera 3 months ago

Support good people. Joe repaired a friend’s car, coordinated pick up and drop off and covered cost. This friend is currently across the country with her two babies seeking life saving medical care for her son with a rare disease. Her income was limited and he gave her a huge blessing. Will always recommend supporting Joe. God bless you!

Açor Micaelense 3 months ago

I brought my truck in for a front-end alignment after hearing good things about this shop from a friend. Unfortunately, my experience was nothing like the reputation they apparently had years ago before the business changed ownership. From the moment I arrived, the owner/technician came across as rude and dismissive. I'm mechanically inclined and perform most of my own vehicle maintenance and repairs, but as most people know, a proper wheel alignment requires specialized equipment. That's why I brought the truck to a professional shop. After the first alignment, my truck pulled noticeably to one side, worse than before I brought it in. I returned and paid another $150 to have the issue addressed. Even after the second attempt, the truck still wasn't aligned correctly. The pulling was obvious, and it was clear that something was still off with the alignment settings. In total, I spent $300 and still didn't have a properly aligned vehicle. I eventually took the truck to another shop, where they corrected the problem on the first visit and the truck now drives straight as it should. Based on my experience, the current ownership does not seem to live up to the reputation this shop once

Manny Colon 5 months ago

Unresponsible leave undone, work on the your vehicle and take forever to return your vehicle back and the prices. Unbelievably high. It will be the first at last time. I will come back to this place flanders and break & alignment ever again I'm going to have them finish what they started and make sure it's done and won't never come back again.And even the workers, they want to do whatever they want. An unfriendly want it to fight with me? Because I want the work done before my warranty expires. And if the work is not done right. I will be taking them to small claims Court and report them to DMV ? Now I say thanks for nothing.

William Goodnight 6 months ago

I took my car to multiple shops trying to figure out an annoying noise that no one could diagnose. Every place I went to told me they couldn’t hear it, couldn’t feel it, or that I was overthinking it. Some even started guessing and replacing parts without actually solving anything. Then I brought it to Flanders, and within less than 30 minutes they figured it out. They immediately identified that there was a cut in the tire that was causing the noise. To prove it, they swapped the tire to the other side, and the noise changed and got louder exactly as they explained it would. That alone showed they actually understood what was happening instead of guessing. What makes this even more frustrating is that the tire shop that replaced the tire under warranty told me there was nothing wrong with it and that the small cut could not possibly cause the issue. Yet as soon as the tire was replaced, the noise completely disappeared. That tells you everything. For context, I drive a hybrid vehicle for my private transportation business, so when the car is in electric mode it is completely silent. That means I can hear and feel everything, and I am extremely in tune with how my vehicle oper

Joel Felix 9 months ago

This place is a joke. I took my truck in for a front-end alignment and was charged $150, even though the technician admitted he could not loosen a bolt and therefore did not complete the alignment properly. After that, I had my own mechanic replace the entire front end so everything would be loose and ready. I then called back to have the alignment done correctly. I spoke with the owner, Joe, who was extremely disrespectful and insisted on charging me another $150 for a job they only did halfway the first time. I even offered to pay half price, since they only completed half the work originally, but he refused. The lack of accountability and professionalism was unbelievable. I would never return to this shop, even if they offered to do the work for free. Very disappointing experience, especially coming from the owner.